WHO IS THIS FOR?
This program is designed for commercial and residential building and construction leaders.
This includes:
- foremen and leading hands
- first-time supervisors and emerging leaders
- site supervisors and superintendents
- senior tradespeople responsible for others
- leaders supporting apprentices or less experienced workers
Program structure
- 4 full-day workshops
- delivered across 8–12 weeks
- in-person delivery across Tasmania
- blended delivery available where suitable
- cohort size: 8–20 participants
“It’s been the most rewarding and challenging training I’ve done, it has the potential to change the culture,
Keep it up — I wish I had done this course 10 years ago."
— Kent,
Team Leader, VOS Group
WHY UPSKILL?
In building and construction, retention is shaped by the day-to-day experience of work on site.
That experience is heavily influenced by frontline leadership.
Most businesses already invest in technical capability. What is often missing is support for supervisors and site leaders to lead people well under pressure.
When that gap remains, common issues show up:
- unclear communication
- poor follow-through
- reactive leadership
- conflict that lingers or escalates
- overfunctioning and burnout
- inconsistent standards across the team
This program helps close that gap.
“What I’ve learned is that retention is not HR its how people experience my leadership. Every person is human before they are useful and when we forget that, things spiral.”
— Harry, Site Supervisor
Tasbuilt
What the program covers
This program is practical, applied, and built for real site conditions.
Leaders leave with tools they can use immediately.
Leading self
- Time and energy management
- Recognising pressure patterns and reactive habits
- Using authority well
- Leading with greater steadiness and self-awareness
Assessments
- iEQ Enneagram Report + Debreif
- DiSC Leadership Style
Leading Others
- Communication that is clear, respectful, and direct
- Difficult conversations that reduce friction rather than inflame it
- Delegation with clarity around the what, why, when, and standard
- Understanding what motivates different people
- Adapting leadership style to the readiness and needs of the person in front of you
Leading Culture
- Setting expectations clearly
- Strengthening accountability without micromanaging
- Giving feedback that lands
- Running healthy meetings that improve alignment and follow-through
- Building practical rhythms that support culture, productivity, and trust
Optional add-on
Better Conversations Every Day
an optional peer-support lab designed to help participants embed the learning into everyday workflow and build a stronger peer coaching culture across the organisation.
This 8-hour add-on supports shared language, earlier repair, better psychosocial safety, and ongoing practical accountability after the workshops end.
“I have far better communication with both my current direct reports… feel more confident they understand what I want from them, and in turn they can ask me things without feeling I don’t understand them."
— Matt, Supervisor
VOS Group
WHAT'S REQUIRED?
Participants
- Attendance at 4 full-day workshops
- Participation in 2 short support touchpoints (online or in-person)
- Willingness to apply the learning between sessions
Organisations
- Support participants to attend fully
- Reinforce follow-through between workshops
- Back practical leadership growth, not just course attendance
This approach helps the learning last beyond the workshop room.
What this changes on site
Participants leave better able to:
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Set expectations clearly
-
Communicate with confidence and less reactivity
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Hold standards with respect
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Delegate without micromanaging
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Address issues earlier
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Improve handovers, meetings, and follow-through
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Build trust, accountability, and steadiness in the team
About Ben Pangas
Ben brings the pragmatism and industry experience of a tradesman, the empathy of an accredited counsellor, and the rigour of a master’s-trained coach.
With more than 20 years of experience helping individuals and teams grow, he supports leaders with real responsibility for people, culture, and performance.
Ben’s work helps leaders move beyond technical competence and grow the capacity to lead people well under pressure. Combining practical leadership development, coaching, and reflective practice, he helps leaders strengthen clarity, communication, accountability, and relational maturity in the moments that matter most.
He has worked across construction and other people-intensive sectors, and is known for creating grounded, honest spaces where leaders can engage the real challenges of leadership and turn insight into practical change.
Register Your Interest in the Keystone-Approved Upskilling Leaders Program
Outcomes in Real Organisations
Case-studies of what organisations have gained when leadership formation becomes part of how they grow leaders.
Mining
Six-month developmental leadership program (multi-cohort)
- Majority rated the program 9–10/10 overall (2025 evaluation).
- 100% rated 1:1 coaching as Excellent.
- Reported impact: stronger self-awareness under pressure, more constructive conflict, improved wellbeing and relationships.
Yard Leadership
Six-month program for current & emerging yard leaders
- Cohort average across eight outcomes: 3.94/5.
- Confidence as a leader of people: 2.5 → 4.0 (+1.5 uplift).
- Strongest gains (avg 4.25/5): responsibility without blame, understanding stress patterns, performance conversations.
Statewide Leadership Team
Six-month Upskilling Leaders (workshops + 1:1 coaching)
- ~90% rated the workshops very relevant/very clear/very good (or higher)
- ~90% said coaching improved leadership capacity and wellbeing.
- Reported shifts: calmer responses under pressure, clearer feedback, better conflict conversations, stronger delegation.